Cookies Policy

Last updated: 2026/01/01

1. Introduction

We value your privacy at Alivio Care Services and will always remain transparent with you regarding the way we gather and use your data.
Cookies and other tracking technologies on our site are used to improve your browsing experience, enhance the functioning of the website, and also enable us to better understand how visitors browse our disability support material.
This Cookies Policy describes what cookies are and how we use them, and how you can control your cookie preferences.

2. What Are Cookies?

There is a small text file called cookies that you leave on your machine when you access a site.
They assist in recalling your activity and likes, including the log-in information, observed pages and routes, so that your further visit becomes easier and more suited.
Cookies can be:

Session cookies that expire with the closing of your browser.
Unread cookies will stay until you delete them or for a certain time period.

3. How We Use Cookies

We use cookies to ensure our website functions properly and provides the best possible user experience. These include:

Essential Cookies
Needed to support basic site functionality in the form of security, access and navigation. We cannot operate properly without them on our website..
Performance & Analytics Cookies
Used to gather results on how the visitors are utilizing our website like which parts of the website are mostly visited, the way users are using our website and where they can be improved. We use the following tools:
- Google Analytics: Assists us in realizing how our users come across and use our site, to offer better content and usability.
- Google Tag Manager: It enables us to easily create and implement marketing and analytics tags on our site bypassing any code modification.
- Microsoft Clarity: Gives us the data about user interactions with our webpage in the form of heat maps and recording sessions which will help us to improve the accessibility and design
Such tools can record information including: IP address, browser type, page views, duration of stay on pages and content interactions. All this is anonymised and aggregated data, which we do not use to identify you personally.
Functionality Cookies
These have knowledge of your tastes, including location or language, to give you a more personalised experience.
Marketing & Advertising Cookies
Used to deliver relevant content and measure the performance of our online campaigns related to our disability support services.

4. Third-Party Cookies

Our website has cookies that are from third parties who give analytics, advertising or embedded services.
Their cookie policy and privacy policy are available, and we suggest that you read them:

Google Privacy & Terms
Microsoft Privacy Statement

We do not control or have access to third-party cookies once they are placed on your device.

5. Managing Your Cookie Preferences

There are several ways the cookies can be controlled and managed:

Consent or deny cookies using the cookie consent banner in case of visiting our site.
Set browser preferences to reject or delete cookies at any time.
Deactivate Google Analytics monitoring by going to: https://tools.google.com/dlpage/gaoptout
Read about how to deal with cookies at: https://www.allaboutcookies.org

It is worth noting that some cookies might be required to disable to decrease the functionality of the websites or the appearance of particular pages.

6. Data Protection & Privacy

Any information collected through cookies or tracking tools is handled in accordance with our Privacy Policy and Australian privacy laws.
We do not sell, share, or misuse any personal data collected through our website.

7. Updates to This Policy

We may update this Cookies Policy occasionally to reflect changes in technology, legal requirements, or our service practices.
All updates will be published on this page with the revised “last updated” date.

8. Contact Us

If you have any questions or concerns about our use of cookies or tracking tools, please contact us at:

📧 EMAIL: info@aliviocareservices.com.au
📞PHONE NUMBER : +61 02 4604 1117
🌐www.ndiscommission.gov.au

Our Promise

In Alivio Care Services, we believe in safeguarding the privacy of your data and also guaranteeing that your online experience is equally supported with our care, openness and esteem that we offer in our disability support services.

Alivio Care Services offers compassionate, NDIS-registered disability support in Sydney, enabling your loved ones to live safely, independently, and with dignity at home.

Contact Information

Sydney, NSW, Australia

Phone:

+61 02 4604 1117

Email Address

info@aliviocareservices.com.au

Quick Links

Newsletter Subscription

Get in touch with Alivio Care for NDIS support in disability care.