Get in touch with Alivio Care for NDIS support in disability care.
Review date: 2026/01/01
Welcome to Alivio Care! . We want you to know that we value your privacy and that we will collect, use, disclose, store, protect, and provide access to any personal information you provide to us in accordance with this Privacy Policy. This Privacy Policy describes our practices with respect to your information when you visit our site (hyperlinks to your organization’s website) or otherwise engage with us.
By visiting or engaging with our site or submitting your personal information, you agree to the practices described in this Privacy Policy. Please do not visit or engage with our site or submit personal information if you disagree with this privacy policy, or any other policy in our Terms and Conditions of Service.
This privacy policy applies to all personal data collected via the site, site features, site forms, the site’s email communications, and in any other way that may be connected to our services.
This policy also applies to data collected from individuals who are persons with disabilities or persons with special needs. We emphasize, with respect to this Privacy Policy, treating all users or would be users with equal access to our data practices, so that an accessible experience is afforded and independent of any malicious discrimination.
Finally, this policy does not apply to the privacy practices of any of the external websites to which we may link from our site; we encourage you to review the website policies for each of those sites.
Personal Information / Personal: Data Information that identifies or can reasonably identify an individual (e.g. name, address, phone, email)
Sensitive / Special Category Data: Information about health, medical conditions, cognitive state, disability, etc.
Processing: Any operation on personal data (collection, use, storage, disclosure, deletion)
You / User: A visitor or user of our website or service
We may collect personal information when you:
If you share information about someone else (e.g. a family member or care recipient), you must ensure you have the right to share their data and inform them of our policy.
When you use our website, we may collect log data or analytics data, such as:
We use this to monitor usage, improve site performance, and for security.
We may use cookies, web beacons, or similar technologies. In the future, we may use cookies to:
You may be able to disable cookies through your browser, but this may affect site functionality.
We may collect data from third parties in some circumstances for example:
Any third-party data will be treated in the same way as data you provide us directly.
We only process your personal data for lawful and limited purposes. This may include:
We will not process your data for unrelated purposes without your consent (unless required by law).
We may share your personal data in a few limited circumstances, including:
Within our organization: to staff, care providers, or contractors who require access to your information in order to provide services
Service providers / third parties: Such as hosting providers, email delivery services, analytics vendors, only pursuant to appropriate confidentiality agreements
Authorized representatives: If you specifically authorize a family member, caregiver, legal guardian, etc.
Legal/regulatory obligation: If required by law, court order, or governmental authority
Protection & safety: If required to prevent harm to you or others
We will make reasonable efforts to ensure that any third party to whom we share your personal data will maintain that same level of protection as we do. We will not sell or rent your personal data to third parties. If we propose to transfer your data to a different country (outside your country of residence), we will notify you and ensure that adequate safeguards are in place.
To protect your information against unauthorized access, modification, or disclosure, we employ appropriate technical and organizational measures (such as encryption, access controls, secure servers). Access to personal data is restricted to those who need it in relation to their job responsibilities and functions (and for security purposes). Personal data will not be retained for longer than necessary for the purpose(s) for which it was collected (or as required by law). When the retention period is over, we will securely destroy or anonymize your data. However, please keep in mind that no online system is completely secure; we cannot guarantee security.
Depending on local law, you have some rights with respect to your data as follows:
We may verify your identity before the fulfillment of certain requests. Depending on certain circumstances, we may refuse or limit a request if we are permitted by law to do so.
We are dedicated to facilitating and providing access to our website for people with disabilities in a way that is both comfortable and equitable. In this regard:
We may verify your identity before conformity of certain requests. Depending on certain circumstances we may refuse or limit a request if we are permitted by law to do so.
The websites may contain links to third party websites, plugins and applications. We do not control any of the third-party websites and are not responsible for their privacy practices. We encourage you to read their privacy policies when you visit external links.
We may change and update this Privacy Policy from time to time. Any changes will be effective when we post the revision on this page. We encourage you to review this Privacy Policy periodically. If you find we have made a significant change, we may attempt to advise you via email or provide significant notice to you during your visit to the site.
If you have any questions, worries, or concerns regarding your privacy rights, concerns, or questions, you may contact the principal point of contact for privacy and data protection:
Alivio Care Services offers compassionate, NDIS-registered disability support in Sydney, enabling your loved ones to live safely, independently, and with dignity at home.
Get in touch with Alivio Care for NDIS support in disability care.
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